Thursday, June 11, 2009

particularly sensitive and fluid area at present and may present some

7. Production and packing runs
Posts with authority to start a production run should be clearly stated and
understood by all company employees
There should be agreed procedures for taking cd raw material to production
suite, taking into account SOPs on deliveries/secure storage etc
There should be agreed reconciliation procedures to accord with GMP
If cd material is ever left unattended outside the cd store during production
process there should be agreed physical security for this
There should be reasonably secure facilities for storage of rejected
amps/tabs or other containers on the production/packing lines
At the end of each working day any waste or leftover cd material should be
secured and removed to the cd store
All finished cd packs should be removed to the cd store at the end of each
working day
There should be agreed procedures (with authorised witness?) for
destruction of waste material
Finished packs should be reconciled with raw/base material used, in
accordance with GMP
8. Emergency procedures
These should cover fire, flood, illness and attack
People who work inside the cd store, for whatever periods, should
understand all emergency procedures
Normal advice in hostage situations is to do whatever the hostage taker
asks. We have sought Police guidance as to whether hostages need to bear
anything else in mind
Panic buttons/hidden alarms should normally not be used if under armed
threat.
9. Staff searches
Staff searches should be undertaken by authorised personnel and must be
regular but random (except in special circumstances)
All staff, visitors and contractors must be warned that they will be required to
empty their pockets immediately on leaving the cd store
A record of search will be signed by both the searcher and the searchee and
stored in a secure place
The checking of all documentation will take place outside the cd store prior to
entry
10 CCTV monitoring and tape management
During weekdays cctv tapes will be changed every 24 hours. At the weekend
the tapes will be changed every 72 hours (to be varied by agreement) A
check should be made at each change that the timer on the recorder is set
correctly.
The licensee will wish to consider who, and how often reference to activity on
security televisions screens is monitored.
During weekdays the previous day’s tape(s) will be reviewed. At weekends
the tapes will be reviewed after 72 hours. Any abnormality should be reported
to the Security Manager/Officer or Ops Manager
Used tapes should be dated and archived in a secure cabinet somewhere on
site
Each tape should be kept for a period of at least 31 days before being reused
When a tape reaches the end of its useful life it should be wiped clean and
destroyed after not less than 31 days from when it was last used
11. Alarm activations
Fire Alarm
Upon activation of the fire alarm a siren will sound (?throughout the
warehouse)
All staff must then, unless otherwise notified, congregate at the authorised
meeting points
The cd store should be locked shut before cd staff proceed to the meeting
point provided that this is not a threat to personal safety
The fire alarm should, if applicable, notify the Intruder Alarm Monitoring
Station or CCTV Monitoring Station. Procedures should be in place to notify
the fire brigade or the police, as appropriate
Intruder Alarms
In the event of an activation the Intruder Alarm Monitoring Station (IAMS)
should be alerted automatically (whistles and bells optional)
If appropriate, the IAMS will contact the CCTV Monitoring Station (CCTVMS)
for assistance in establishing whether there is an identifiable threat. If a threat
can be identified the CCTVMS should call the police
In the absence of a CCTVMS the IAMS should notify the appropriate
responsible person within the company and accompany him/her onto site.
In the event of any identified threat to staff, the police should be called by
dialling 999.
Personal attack alarms (where used)
Arrangements for response to these will vary and should be checked with the
company’s security personnel
One system in use is that upon activation a message is relayed automatically
to the IAMS who immediately call the police, the company’s responsible
person and the CCTVMS (where applicable)
12. Security Officer’s/Manager’s responsibilities
• Assuming that the company in question has a security officer, duties will vary
considerably between different locations. The duties below are some that relate
to one of our licensees and are offered as an example
To ensure that all those dealing with cd’s are able to identify them (eg a list of
cd products is available in Goods In)
To ensure that members of staff handling cd’s are well known to the company
and considered appropriate persons for handling such products
To ensure that, once received, all cd’s are taken immediately to a cd store
after visual checking (bulk supplies) or detailed verification (This may not
always be appropriate)
To make immediate enquiries with suppliers and/or carriers into
shortages/overages/damages/delays in cd deliveries
To report any thefts/losses to Home Office Drugs Inspectorate in accordance
with the terms of their licence
To ensure that, under no circumstances, are staff, visitors or contractors
allowed to take bags, cases etc into the cd store.
To direct staff/visitor searches in accordance with SOP on searches
To ensure that any alarm system covering cd’s is in full working order and
that police/security company response to activations is commensurate with
the risk
To ensure that the SOP on CCTV procedures is complied with
To ensure that the SOP on key security is complied with
To ensure that any references provided by cd store personnel are taken up
and are satisfactory
To arrange destruction of damaged or out of date cd’s with an authorised
witness present.
The witness may be the HO Inspector or a person within the company
authorised to witness destructions under The Misuse of Drugs Regulations
2001.
A method of destruction will need to be agreed in advance with the HO
Inspector and may range from adulteration of small amounts to incineration
for larger ones.
A written record in an agreed format must be produced of materials
destroyed.
To amend cd stock records as necessary (?with HO approval)
To ensure that cd stock checks are carried out according to company policy
13. CD Operatives responsibilities
• This may also vary according to licensed premises but not as much as security
personnel
Immediate checking of all incoming against supplier’s delivery note to ensure
correct goods in satisfactory condition have been received
To bring to the immediate attention of Security Manager/Officer or Ops
Manager any discrepancy or signs of tampering found in a delivery or any
delivery of cd’s that has not been ordered.
Immediately (or at least within 24 hours) update the records system(s)
Undertake stock checks in accordance with company policy
14. Client/customer responsibilities
To ensure cd’s are not delivered outside agreed procedures
In the case of large or particularly sensitive cd deliveries, to advise
Security Officer/Manager of date, time and means of delivery
To ensure that delivery is as per order when it is dispatched